Job Description
Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required- Understand menu content, any menu changes, and promotional activities
- Keep your service area clean, tidy, and well-prepared
- Efficiently manage the proper settlement of all customer accounts
What are we looking for?
Food and Beverage Associate serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Friendly, positive, energetic disposition
- Committed to delivering exceptional guest service
- Motivated to learn new skills and techniques
- Smart and tidy, in appearance
- Positive and willing to participate on a team and work with a winning attitude
- Excellent communication skills in the local language
- Flexible, reliable, and responsive to a range of work situations
- Prepared to manage a variety of customer types, inquiries, and complaints
- Knowledge of alcoholic beverages and mixing of drinks
- Previous food hygiene experience
- Electronic ordering systems experience