Key job responsibilities
• Analyze large datasets to identify trends, patterns, and insights that drive business value
• Design, develop, and maintain SQL queries and stored procedures for data extraction and analysis
• Create and maintain Tableau dashboards and reports to visualize key performance indicators (KPIs) and metrics
• Collaborate with cross-functional teams to understand business requirements and translate them into data-driven solutions
• Implement and optimize data mining techniques to extract meaningful information from diverse data sources
• Conduct ad-hoc analyses and present findings to stakeholders in a clear, concise manner
• Ensure data quality and integrity through regular audits and data cleansing processes
• Stay up-to-date with the latest trends and technologies in data analysis and visualization


About the team
Returns Policy Governance (RPG) is an initiative of WW RR&S that is dedicated removing friction in customer's pre- & post-purchase journey with simple & consistent returns policy through contextual communication at multiple touch points. Besides, we endeavor to build a strong enforcement function to preserve CX, mitigate risk & avoid policy abuse.

We're looking for someone who has a passion for working in cross functional environment, in addition to proven business analyst experience. Join us if you want the opportunity to make a big impact in a quickly growing team that can make a big difference in the customers' journey with Amazon.

BASIC QUALIFICATIONS

• Bachelor’s degree or higher. • 5+ years of relevant experience in either business consulting, supply chain, transportation, logistics, retail, or similar field • High analytical and rigorous approach to problem solving skills: able to produce, interpret and draw conclusions from data. • Cross-functional project management experience. • Skilled at gathering functional requirements and converting those into a realistic, detailed functional spec and project plan.