Job Description
Your Primary Responsibilities Include
- Working on the end-to-end feature development and solving challenges faced in the implementation.
- Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined.
Preferred Education
Master's Degree
Required Technical And Professional Expertise
- Experience in Implementation, and design ServiceNow CSM solutions
- Experience in CSM Application related integration use cases
- Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage
- Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB
Preferred Technical And Professional Experience
- Expertise in ServiceNow ITSM product
- Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server
- Should have CSA, CAD and CIS-ITSM Certifications