Key job responsibilities
• Maintain and follow strict confidentiality as customer privacy is our most important tenet
• Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video
• Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.
• Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio.
• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.
• Eye for detail and ability to pivot from one category of requirement to another instantaneously.
• Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team
• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.
• Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations
• Demonstrate ownership in floor support to clarify internal queries during execution on need basis

A day in the life
We are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.

Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.

BASIC QUALIFICATIONS

• An Associate’s Degree or related work experience
• C1+ or equivalent fluency in English language
• Strong business writing skills with ability to create reports, proposals, and professional correspondence
• Advanced reading comprehension with ability to analyze complex business documents
• Developed analytical thinking and structured problem-solving capabilities
• Strong ability to interpret and implement detailed instructions across various projects
• Proficient research skills with experience gathering and synthesizing information from multiple sources
• Proven attention to detail in managing complex tasks and documents

PREFERRED QUALIFICATIONS

• Bachelor’s degree in a relevant field May vary in other locations like India
• 2+ years of professional work experience with demonstrated task execution ability
• Proven capacity to leverage open-source resources effectively for comprehensive research purposes
• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
• 1+ years project coordination or management experience
• Experience managing stakeholder relationships across departments
• Advanced proficiency in Microsoft Office Suite and common business applications.