Key job responsibilities

The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee

The candidate is expected to demonstrate:

• Willingness to work in Non-tech role for contract duration of 6 months

• Ability to audit image/video/text based Jobs

• Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen

• Willingness to work on incremental targets/goals on quality & productivity

• Fast Pace of implementation & consistent performance

• Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player

• Readiness to come to office for few days (when required, applicable for associates working from home)

• Willing to switch ON laptop camera while on virtual meetings.

A day in the life

Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy.

Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.