Your role and responsibilities

As a Process Associate – Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.
Your primary responsibilities include:
•    Coordinate activities associated with Order management
•    Recognize potential threats and suggest suitable actions
•    Adhere to SLAs and timelines

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• Commerce graduate with a focus on Accounts Receivable   

• Ability to manage Order fulfilment, Collections & Cash payments 

• Working knowledge of basic accounting and accounting principles  

• Proficient in addressing quires and taking follow-up actions  

Preferred technical and professional experience

• Proficient in MS Office applications 

• Self-directed and ambitious achiever 

• Meeting targets effectively 

• Skilled in thriving under deadlines and contributing to change management 

• Showcasing strong interpersonal teamwork