Job Overview

Location
Hyderabad, Telangana
Job Type
Full Time
Date Posted
5 months ago

Additional Details

Job ID
26450
Job Views
76

Job Description

Functional Responsibilities:

  • Deliver excellent service in line with the HRS Learning Admin processes and ensure service level agreements are met and adhered to
  • Share knowledge, skill and competence with other team members
  • Identify and mitigate risk in all areas of responsibility
  • Liaise regularly with the HRS Learning Admin Assistant Manager raising and responding to issues raised
  • Identify and facilitate continuous service improvements within the team
  • Take responsibility for keeping up to date with the Learning process developments
  • Carry out and support the administration of learning admin processes which will include, working with the team to deliver the following;

Other Responsibilities:

  • Work closely with the HRS Learning Admin Assistant Manager to help manage work allocation
  • Manage the Quality Check for the team, share feedback and publish the reports to the management team
  • Coach team members based on the Quality Check feedback
  • Coordinate and develop training plans, which could be used for new hire training and cross trainings
  • Possess strong understanding of the processes managed in the team

Key Skills Required

  • The successful candidate will be able to demonstrate a professional, friendly and approachable manner coupled with the ability to communicate with staff at all levels, especially when under pressure
  • Good knowledge of the Course Admin and Bespoke processes
  • Outstanding organisational skills including the ability to prioritise workload
  • Ability to work effectively, both independently and as a member of a team
  • Comfortable with ambiguity, flexible and adaptable to changing business needs
  • Able to work well under pressure and manage customer expectations
  • Able to use own initiative, be proactive and able to identify appropriate solutions to problems
  • Able to collaborate effectively and share knowledge, skills and experience with colleagues
  • Professional and confident communication skills, both written and verbal


Qualification

Any Graduate

Experience Requirements

Fresher Experience

Location

Similar Jobs

Full Time
Full Time
Full Time

Texas Health Resources

Human Resources

Full Time

Cookies

This website uses cookies to ensure you get the best experience on our website. Cookie Policy

Accept