You’ll make an impact by:

• We are currently looking for Order Management/ Specialist to join our order management / logistics Center in one of our Divisions (O2C model). The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model dedicated to the India Region.
• Processing orders in the system based on the input from customers and salesmen.  Organization of deliveries and material flow within the company in line with relevant regulations.
• Cooperation with suppliers, shipping companies and customs agencies.
• Monitoring delivery timetables.
• Prepare Quotation as per the request from Sales.
• Controlling circulation of documents, verifying their correctness and monitoring shipping documents.
• Actively proposing process optimizations.
• Close cooperation with various internal departments (around the world).
• Act as a stakeholder/Siemens representative when communicating with customer.
• End-to-end process – from order till invoice and License delivery.

You’ll win us over by:

• A university degree.
• Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO).
• Knowledge of ERP software (preferably Salesforce) and/or educational background in logistics.
• Ability to work in a team.
• Good communication and customer service skills.
• Open-mindedness and constructive attitude to performed tasks.
• Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.