Key job responsibilities
Primary Responsibilities, include but not limited to:
· Responsible for implementation on new and existing SOPs
· Identify operational barriers and dive deep on root causes, provide feedback and innovative solutions to enhance productivity and efficiency
· Support shippers by researching on invoice disputes and providing resolutions within SLA
· Support enterprise shippers through tickets and escalations
· Reconcile invoices and manage credit notes for effective cashflow and transactions

About the team
We are Amazon’s middle-mile logistics technology solution for anyone looking to ship road freight in UK and Europe. We enable customers to ship your palletised shipment (Less-than-Truckload, LTL) or Full-Truckloads (FTL) directly to Amazon UK and EU Fulfilment Centres (FCs) or FTL to non-Amazon facilities at competitive prices.

BASIC QUALIFICATIONS

- Experience with Excel
- Bachelor's degree in Finance or any equivalent degree
- Atleast 1 year work experience
- Experience in FinOps process/billing & payments process/banking/fraud detection processes

PREFERRED QUALIFICATIONS

- MBA in Finance/Accounting
- Experience in SQL