Responsibilities

• Assist in the processing of insurance policies and related documents.
• Ensure accurate data entry and maintenance of records in the system.
• Provide support in the rating and underwriting of personal auto insurance policies.
• Collaborate with team members to ensure timely and efficient policy administration.
• Utilize MS Office tools to generate reports and analyze data.
• Communicate effectively with internal and external stakeholders.
• Monitor and track policy status and updates.
• Identify and resolve discrepancies in policy information.
• Maintain confidentiality and security of sensitive information.
• Adhere to company policies and regulatory requirements.
• Participate in training sessions to enhance skills and knowledge.
• Contribute to process improvement initiatives.
• Support the team in achieving departmental goals and objectives.

Qualifications

• Possess strong technical skills in MS Office.
• Have a good understanding of Rating & Underwriting (personal auto).
• Demonstrate knowledge of Policy Admin (personal auto).
• Exhibit excellent English language skills (Read/Write Speak).
• Show attention to detail and accuracy in data entry.
• Display effective communication and interpersonal skills.
• Be able to work in a rotational shift environment.
• Maintain a high level of confidentiality and integrity.
• Be proactive in identifying and resolving issues.
• Participate actively in team collaboration and support.
• Be willing to learn and adapt to new processes and technologies.
• Show commitment to achieving team and company objectives.
• Demonstrate a customer-centric approach in all tasks.