Job Overview

Location
Gurugram, Haryana
Job Type
Full Time
Date Posted
24 days ago

Additional Details

Job ID
25563
Job Views
5

Job Description

Responsibilities:

  • Work as a Business analyst/product manager to support and create controls and governance model
  • Manage platform and product issues and drive towards a speedy issue resolution
  • Drive on-time, high quality project deliverables & provide resolution to end user queries (as applicable)
  • Collaborate and manage key business stakeholders across the enterprise
  • Document best practice guidelines to build knowledge within team and reduce the overall product issues
  • Manage partner team expectations including scope, schedule, changes, and problem resolution
  • Take appropriate action to highlight challenges and ensure resolution via the correct channels
  • Lead with an external perspective, challenge the status quo and bring continuous innovation to our existing offerings

Eligibility/Skills

  • Experience in Project Management and Risk Management with decision-making skills, prioritization skills and a proven ability to manage cross-functional, large/complex initiatives that may have a commercial impact
  • Skill and mindset to dive into information that is difficult to obtain, often lacking clarity and open to interpretation, so tenacity and determination will be key in solving everyday complex problems
  • Ability to influence others without direct authority and to challenge the status quo appropriately
  • Ability to handle multiple tasks concurrently by being self-motivated, with the ability to work independently and prioritize work that stands out in terms of quality and impact
  • Strong relationship-building skills and great communicator with verbal and written skills to influence at all levels and convey messages appropriately
  • Preferred ability to extract and work with large sets of data to assist in driving business/project decision-making (skill to extract data from Cornerstone, LUMI, other MIS platforms)

You should be a highly organized and professional individual with an ability to demonstrate keen attention to detail, adaptability, flexibility, resourcefulness, and efficiency

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Qualification

Any Graduate

Experience Requirements

Fresher Experience

Location

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