Responsibilities :

• Engage stakholders to define, build and document hiring forecasts
• Work with hiring manager to set Service Level Agreements (SLA) expectations and requirements
• Work within pre-defined recruitment processes while assessing that process to identify, recommend areas, improve and build standard methodologies to follow
• Provide new methods with the approach for sourcing candidates and generating new leads
• Meet weekly/monthly/quarterly production goals
• Work in conjunction with the business head in the establishment of weekly/quarterly/yearly Global Delivery Center goals
• Review, analyze, mentor and coach support teams to ensure recruiting goals are being met through a reciprocal approach
• Utilize ATS to perform candidate screening (and other program tools)
• Ensure detailed screening and selection criteria to identify top talent and resolve meaningful strength of the talent in the pool
• Participate in client meetings at the direction of the Operations Director and/or Client Relationship Director to construct everlasting work relations that shall enhance strong customer satisfaction
• Update status of Candidates on Applicant Tracking System (ATS) regularly
• Perform other miscellaneous duties as required by management

Required Technical and Professional Expertise

• Minimum 1 year of experience in recruitment standard methodologies (preferably in ITES / BPO / FA)
• Experience in building rapport and collaborating with Hiring Managers through the open requisition, sourcing, debrief and offer stages
• Expertise in sourcing through social media channels and other innovative sourcing channels
• Demonstrable experience in partner management and strength to hold difficult conversations with them
• Build expertise in deep domain knowledge, understanding of business strategy and drive innovation

Preferred Technical and Professional Expertise

• Experience in direct sourcing and recruitment experience in a corporate or consultancy (RPO set up is preferred)
• Equipped with consultative instinct, passionate about recruiting and not view the role as transactional
• Proficiency and experience in Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS) will be an advantage
• Ambitious individual who can work under their own direction towards agreed targets/goals
• Proven change management and be open to it good time management and work under tight deadlines
• Demonstrated interpersonal skills while contributing to team effort by accomplishing related results as needed
• Maintain technical knowledge by attending educational workshops, reviewing publications