Responsibilities of the Candidate:

• Support our existing ML customer base to resolve their complex production issues  
• Experiment with AI/ML technologies in order to support CRM-centric predictive decision-making process implementation 
• Focus on software fault tolerance to compensate for inevitable outages in the cloud 
• Guide our customers in their data-driven application adoption journey 
• Willingness to learn new/existing technologies & topics and develop enterprise-grade data-driven applications 
• Work in a rapid prototype and agile development environment with a result-driven mindset 
• Develop and put the ML models in production to serve multiple enterprise customers 
• Perform product design, modeling, implementation, and testing

Requirements:

• Willingness to interact with customers and passion to solve the issues reported by them  
• Proficient in one or more programming languages (Python, Java) 
• Very strong SQL knowledge 
• Very strong data exploration, cleansing, transformation, and feature engineering skills 
• Familiarity with libraries scikit-learn, pytorch, spaCy, pandasql, catboost etc. 
• Strong NLP technology knowledge (production-grade application implementation experience) 
• Strong focus on delivering business values to customers 
• Familiarity with TDD and tools like GitHub, Jira etc. 
• Familiarity with cloud-native technologies (e.g. Docker, K8S etc.) 
• Knowledge of SAP technologies is a plus (SAP AI Core) 
• CRM functional domain knowledge is a plus 
• Familiarity with GenAI