Responsibilities
• Extract documentation for deductions including backup, remittances, proof of deliveries, and other required items.
• Identify and convert new recovery opportunities through historical customer behaviors on invalid deductions following SOPs, deduction reason coding, and trends.
• Leverage appropriate advanced and sophisticated methods and approaches to cleanse, synthesize, visualize, and investigate data as appropriate to deliver analytical recommendations aligned with the business need.
• Engage supervisor and client as required to resolve complex issues.
• Special projects as needed.
Minimum Qualifications
• B Tech or Graduate/ Post Graduate degree in Accounting, Finance, Economics, or similar field.
• Relevant years of experience in Order to Cash and AR domain. Must be self-reliant, resourceful, and proactive in approaching tasks.
• Strong analytical skills and ability to work with complex data.
• Excellent attention to detail and problem-solving abilities.
Required Skills:
• Good interpersonal skills, with the ability to be both collaborative and inclusive within a team environment.
• Good communication skills with ability to express ideas and recommendations clearly and succinctly.
• Knowledge of Microsoft Office - Excel, PowerPoint, and Word.
• Ability to multi-task and prioritize items with specific time constraints.
• Ability to adapt to business' changing needs.
• Client focused mindset with proven ability to respond quickly to internal and external client requests.
Desirable Skills:
• Proficient in ERP systems (SAP)
Pricing & Promotions:
• Knowledge of Trade Promotions, Pricing, Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry.
Supply Chain:
• Knowledge of all non-trade deductions such as shortages, damaged deliveries, Invoice errors etc., and Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry.
Attitude and Aptitude:
• Exhibits adaptability, integrity, respect, and teamwork.
• Proactive, detail oriented, approaches work with a commitment to quality, and problem-solving skills.