Required Education: Commerce degree graduate

The key skills required:

• Excellent customer service skills, whilst demonstrating a calm manner, and the ability to ask effective questions.
• Experience/Knowledge of the core Microsoft Office packages is essential with emphasis on Microsoft Excel
• Basic accounting skills
• Must have a supportive team player attitude who is reliable and respects others, with a desire and drive to meet and exceed team targets.
• Required to always project a professional image of ESS.
• Follows appropriate policies and processes, with a good understanding of risk.
• Is open, receptive, and adaptable to change, whilst also demonstrating integrity and a can-do attitude.
• Be able to work using their own initiative, showing attention to detail and customer focus, with a good understanding of the client’s needs and priorities.
• Has the ability to act with urgency when necessary.

Preferred skills:

• Proficient English communication (both Verbal and Written).
• Excellent attention to detail, organization skills, and ability to articulate ideas clearly and concisely.

The Team:

The USI team at Hyderabad supports the Deloitte organization  with a wide variety of capabilities like financial reporting, HR and financial transaction processing, administrative service and helpdesk support, marketing and IT services.

Job Description & Responsibilities:-

As a part of this team, you will be involved with the following:

• Develop strong knowledge on various regions, office locations and business units to better understand client requirements and assist.
• Setting up new engagements in SAP
• Processing amendments/adjustments on an Engagement
• Generating WIP (work in progress) reports recurring/adhoc based
• Engagement management, reporting and analysis.
• Raising client Invoices.
• Always ensure accuracy, clarifying issues within team prior to delivery as appropriate.
• Collaborate with team to ensure service level agreements are met.
• Adhere to Quality, Risk & Security guidelines.
• Record and maintain accurate activity information tracking through to timely closure.
• Maintain own continuing professional development to ensure advice given is appropriate and of a high quality.