Job Description
Partner Operations Manager (POM) Responsibilities
- Partner Onboarding: For all deals outside of the Content Org, the POM will handle partner onboarding into Meta internal tools, including Supplier Onboarding, Third-Party Assessments and coordinating non-disclosure agreements.
Deal Execution: Where needed, the POM will work with BD & Legal to ensure proper execution of agreements.
Payments: Where needed, support end-to-end process of partner payments, including creating Purchase Orders and validating invoices.
Project Management: Help track and communicate project status and progress.
Task Management: Handle operational tasks and service partner asks that are beyond RL Products and not covered by another partner team.
- Marketing Approvals: Work with Partners, PMM, and Marcomm to procure partner approval for inclusion in Meta marketing campaigns.
- Partner Engagement Support: Support SPMs in providing cross-functional visibility into partner deal execution meetings (e.g. communicating and tracking follow-ups) and coordinating demos and other logistics for larger engagements.
Minimum Qualifications
- 5+ years of program or project management experience
- Experience in go-to-market planning and execution
- Experience managing multiple projects simultaneously and tracking deliverables
- Experience initiating and driving projects to completion with minimal guidance
- Experience solving complex problems
Preferred Qualifications
- Strong communication skills with a focus on being clear, simple, and direct
- Strong technical understanding of internal tools
- Experience managing competing asks and making tough prioritization decisions
- Strong understanding of partner needs and preferences, and translate between internal and external stakeholder