DESCRIPTION

A quality service associate’s primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results.

Role & Responsibility
• Execute test cases prepared for testing software builds
• Perform test case execution and report bugs accurately
• Understand testing procedures and guidelines for new builds/releases
• Perform regression and repetitive testing exercises to qualify builds without compromising on quality
• Use software tools for data capture on a daily basis
• Be comfortable with capturing results, communicating and escalating failures and providing individual status reports
• Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAs