Responsibilities

• Manage and optimize business processes to enhance operational efficiency.
• Utilize MS Excel to analyze data and generate reports.
• Collaborate with cross-functional teams to ensure seamless process integration.
• Identify process improvement opportunities and implement solutions.
• Monitor process performance and provide regular updates to stakeholders.
• Ensure compliance with company policies and industry regulations.
• Provide support for Consumer Lending Cards & Payments operations.
• Conduct root cause analysis for process-related issues.
• Develop and maintain process documentation.
• Assist in the development and implementation of process automation initiatives.
• Train and mentor junior team members on process best practices.
• Participate in process audits and implement corrective actions.
• Contribute to the continuous improvement of business processes.

Qualifications

• Possess strong technical skills in MS Excel.
• Have experience in Consumer Lending Cards & Payments.
• Demonstrate excellent analytical and problem-solving abilities.
• Exhibit strong communication and collaboration skills.
• Show proficiency in process documentation and reporting.
• Have a keen eye for detail and accuracy.
• Be adaptable and open to learning new technologies and methodologies.