Provide day-to-day support on Deloitte Learning Platform administration, specializing as an admin role in the SABA cloud (LMS), should work as part of an extended team for internal clients.

 Provide expertise services on Catalog management, session & roster management along with advance administration and reporting to the clients

 Efficiently answer queries in the areas of content, learning organization and contacts, where to find learning information?

 Supports learning initiatives and solutions, conducts ad-hoc research, meets timelines and ensures quality on deliverables.

 Redirect inquiries about systems and functionality to appropriate resources within a tracking system.  Participate in Testing of new features in LMS as and when required

 Requires awareness and understanding of knowledge related to one or more of the following areas:

 ‐ learning systems, data analysis and reporting,

 ‐ E-learning and classroom creations and support,

 Apply basic knowledge of systems and procedures to perform requirements of positions. Implement and help to develop processes and standards. Assignments are routine but require analytical thinking skills.

 Judgment is required in developing and applying procedures. Work may involve some project responsibilities which involve gathering, collating, tracking and summarizing data, independently or as part of a team. Interactions with others involve regularly exchanging information through discussion, elaboration, and cooperation with others.

 Nature of work requires some supervision. Exercises some latitude and independent judgment within established procedures and timeframes

 Maintain network of contacts and collaborate with internal and external teams

The team

Global Talent supports our high-performing and diverse professionals around the world. We engage with our business units to promote growth and development of our people toward their individual professional and personal advancement while ensuring a balance of career and life goals.

Qualifications

Skills Required:

 Must have good verbal and written communication skills  Should have knowledge of email etiquette

 Should have basic knowledge of excel and should be able to read data and use the excel features like sorting, removing duplicates, filtering

 Should have experience of handling cases/tickets

 Should have ability to team with others

 Should have ability to interact well with internal clients and understand their requirements  Should be able to prioritize time and tasks