Responsibilities:

• Monitor errors and ensure transactions adhere to audit and control policies
• Perform moderately complex tansactions efficiently, escalate or perform complex transactions as required
• Participate in User Acceptance Testing (UAT) implementation and training activities
• Provide feedback on project related activities to help improve processes
• Develop and utilize knowledge of required controls and procedures for custody accounts
• Provide assistance to operational processes as needed
• Assist with training team members
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
  
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-3 years of relevant experience
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.