About the team
You’ll work with a team that provides data creation, curation, and analytics services to help develop, test, and train AI models. We work closely with Machine Learning (ML) Science and Modelling teams, providing the critical data they need to improve the company’s speech recognition and language understanding capabilities.

BASIC QUALIFICATIONS

• Bachelor’s Degree in a relevant field, such as Business Administration, Liberal Arts, Sciences, Computer Science, Engineering, Social Sciences, Visual and Performing Arts, or Communication.
• 3+ years of experience in the relevant field.
• Strong language proficiency across verbal, written, reading, and comprehension skills. Should display proficiency at a C2 level in the Common European Framework CEFR scale.
• Strong understanding of U.S.-based culture, society, and norms.
• Strong interpersonal, analytical and communication skills.
• Demonstrated passion for delivering a positive customer experience, and maintain composure in ambiguous and difficult situations.
• Exceptional research skills to gather relevant information and understand complex topics.
• Ability to adapt writing style to suit various style guidelines and customers.
• Ability to effectively write and evaluate diverse subject matter across various domains
• Proven capacity to leverage open-source resources effectively for comprehensive research purposes
• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
• A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential
• This will be an onsite role and candidate should be flexible in work timing (including night shifts) and be ready to meet delivery targets

PREFERRED QUALIFICATIONS

• Working Knowledge of SQL, Python, and/or Machine Learning.
• Familiarity with Large Language Models.
• Experience in detailed content classification and data generation.
• Experience working in ambiguous roles.