Key Job Responsibilities:

• Develop new course materials, redesign, update, or modify existing courses. 
• Responsible for the end-to-end design process, including creating storyboard, designing & developing engaging and interactive e-learning in authoring software, reviewing, testing, and publishing.
• Identify the best ways to illustrate course content by selecting colors, images, typography, and layout while complying with industry and Citi standards.
• Create supporting material/media such as: videos, infographics & simulations.
• Develop assessments, including knowledge checks or quizzes, to measure learners’ comprehension and ensure alignment with learning objectives.
• Work with subject matter experts to refine content and offer suggestions from a learning perspective.
• Communicate project status and challenges effectively to stakeholders, ensuring transparency and timely updates for informed decision making.

• Provide and be receptive to feedback.

Qualifications:

• Must provide portfolio with e-learning work samples using authoring software at time of application.
• Proficient in e-learning authoring tools: DomiKnow “DK1”, Storyline, Snagit, Camtasia, Adobe Creative Suite, e.g., Photoshop, etc.
• Excellent creativity and design skills, with the ability to cohesively integrate lines, color, shape, space, images, and typography to create visually appealing and well-structured courses.
• Demonstrated experience incorporating adult learning theory, practices, and methodologies into the creation of training materials used in a business setting.
• Ability to collect and analyze complex content, problem-solve, and make decisions.
• Proficient in Microsoft Office: PowerPoint, Excel, Word, Outlook.
• Ability to communicate professionally with all levels of management.
• Able to organize workload and manage multiple projects.
• Detail-oriented; ability to work in a fast-paced environment.
• Ability to perform duties with minimal direction.
• Fluency in writing/reading/speaking/translating/creating training material in Spanish, or any other second language a plus.
• Minimum 3-4 years of instructional design experience with at least 2 years’ experience in a corporate environment.
• Bachelor’s degree in Instructional Design, Communication or related field is preferred, Master’s degree is a plus.