What you'll do:

• Lead insights generation by delivering clear, written narratives that use data to tell stories and offer recommendations to improve business performance
• Lead development of KPIs and best-in-class measurement frameworks for evaluating customer engagement with Chewy’s Healthcare Services across digital and physical platforms.
• Build reports and analytics tools that continuously improve Chewy’s measurement of customer acquisition, retention, feature engagement, and financials from various product offerings
• Program manage cross-functional initiatives which require development of new data sources and changes to existing data infrastructure and analytics products
• Partner with business analysts and data engineering teams to prioritize, QA, and release new data tables, metrics, and analytics solutions 
• Coach and develop business analysts

What you'll need:

• Bachelor’s degree in Business Analytics, Finance, Math, Statistics, Economics or a related degree with analytics and quantitative emphasis. 
• Minimum 6 years of related work experience analyzing data and delivering business insights
• Strong leadership skills with minimum of 3 years managing analysts or data engineers
• Strong written and verbal communication skills with proven ability to translate analyses into business actions and quantified impact
• Advanced Excel skills (data connections, complex formulas, pivot tables; VBA is a nice-to-have) 
• High degree of proficiency in SQL and thorough understanding of database architecture
• Strong data visualization skills Tableau or complementary visualization tools
• High degree of proficiency interpreting business metrics, executing complex analyses, and connecting multiple data sources to explain business performance
• Proven experience independently managing cross-functional projects, delivering results on tight timelines with minimal direction from leadership
• Proficiency with Ecommerce customer & site analytics data sets (e.g. customer journeys, conversion funnels, feature measurement) along with marketing, pricing, assortment, and fulfillment strategies
• Thorough understanding of Financial KPIs and P&L statement
• Superior attention to detail and proven ability to deliver data with integrity
• Ability to operate in ambiguous environments with speed and commitment to high quality
• Ability to travel up to 10% of the time