Senior Account Manager

Job Overview

Location
California, United State
Job Type
Full Time
Date Posted
10 months ago

Additional Details

Job ID
22442
Job Views
137

Job Description

  • Drive the development of potential customers from cold calling, initial contact, closing business, contract negotiation/execution and on-going account management
  • Manage relationships with assigned accounts as the primary contact
  • Ensure customer satisfaction. Manage expectations and deliverables between customers, applications, and technical consulting staff.
  • Coordinate and execute a plan for the increased use of the company’s line of products in the market by performing sales analysis and customer business reviews
  • Present contracts for reagents, capital equipment and service. Interface with Sales Administration to ensure accurate and timely responses
  • Effective utilization of SalesForce.Com, and PowerBI for the documentation of sales activities and recording of opportunity, risks and other territory reporting requirements
  • Represent the company at professional meetings, trade shows, conferences, exhibits and promotional events as outlined by management
  • Develop sales plans to increase revenue from new and assigned accounts to achieve revenue growth and gross margin objectives
  • Follow pricing guidelines to gain profitable business
  • Carry out duties in compliance with established business policies
  • Demonstrate commitment to following company policies to include, Office of Ethics and Compliance Quality, Regulatory and others
  • Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices


  • 3+ years of related Account Executive or Sales Management experience in medical devices, diagnostics or laboratory services
  • Salesforce or other CRM experience
  • Willingness to travel up to 50%

    • Bachelor's Degree
    • Additional training in laboratory services, laboratory product sales, and the diagnostic industry
    • Knowledge of the substance abuse or toxicology market
    • Proven track record of successfully managing clients and/or accounts on long term basis
    • Demonstrated ability to recognize and capitalize on opportunities within existing customers
    • Excellent written and verbal communication skills
    • Proficiency in all MS Office applications (Excel and Power Point,
    • etc.)

Location

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