Drive the development of potential customers from cold calling, initial contact, closing business, contract negotiation/execution and on-going account management
Manage relationships with assigned accounts as the primary contact
Ensure customer satisfaction. Manage expectations and deliverables between customers, applications, and technical consulting staff.
Coordinate and execute a plan for the increased use of the company’s line of products in the market by performing sales analysis and customer business reviews
Present contracts for reagents, capital equipment and service. Interface with Sales Administration to ensure accurate and timely responses
Effective utilization of SalesForce.Com, and PowerBI for the documentation of sales activities and recording of opportunity, risks and other territory reporting requirements
Represent the company at professional meetings, trade shows, conferences, exhibits and promotional events as outlined by management
Develop sales plans to increase revenue from new and assigned accounts to achieve revenue growth and gross margin objectives
Follow pricing guidelines to gain profitable business
Carry out duties in compliance with established business policies
Demonstrate commitment to following company policies to include, Office of Ethics and Compliance Quality, Regulatory and others
Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices
3+ years of related Account Executive or Sales Management experience in medical devices, diagnostics or laboratory services
Salesforce or other CRM experience
Willingness to travel up to 50%
Bachelor's Degree
Additional training in laboratory services, laboratory product sales, and the diagnostic industry
Knowledge of the substance abuse or toxicology market
Proven track record of successfully managing clients and/or accounts on long term basis
Demonstrated ability to recognize and capitalize on opportunities within existing customers
Excellent written and verbal communication skills
Proficiency in all MS Office applications (Excel and Power Point,