Uber Health is expanding beyond transportation to become a one-stop shop where healthcare organizations can request any logistics care they need for their patients. We're looking for a sharp, results-oriented Account Manager to lead revenue-generating and retention initiatives across existing customers. Account Managers manage the day to day relationship of our accounts and uncover new ways to increase revenue through expanding into new departments/locations. They identify initiatives (pilots, case studies, etc.) across their book of business where Uber Health may be a fit. Account managers also present quarterly business reviews, gather customer and product feedback, and drive product adoption.

• Grow and retain a book of business through account expansion, upselling and cross-selling, and building strong relationships while exceeding revenue goal
• Work cross-functionally to drive efficiencies throughout the account lifecycle
• Identify and build a pipeline of expansion opportunities within your book of business
• Derive qualitative and quantitative insights, leveraging direct customer stories, feedback and data trends
• Make informed recommendations to product, sales, marketing, and customer support on how to improve the customer experience across different types of accounts
• Seek to achieve operational excellence by iterating and improving on playbooks, internal tools and resources, and cross-functional & internal processes
• Work directly with customers to improve their experience with Uber Health, facilitating on-site business reviews periodically
• Responsible for negotiating renewals, amendments and expansions across book of business
• Minimum 3 years of B2B experience in a client facing function
• Bachelor's Degree required