Job Description
AD (Corporate) team manages relationship with Large and Mid-Corporate accounts, drive growth, charge volume and profitability for the portfolio of accounts. It involves Profitable acquisition and retention of corporate payment products under the overall portfolio umbrella. Building and maintaining engagement with the C level management in organizations through regular account reviews and generation of partnership plans and consulting opportunities to deliver true value and take relationships forward.
Responsibilities:-
- Achieve business plan and targets within Existing Customer Base. Existing Customer Base Will Consist Of Indian & Multi National Corporates
- Implement expansions/cross Sells
- Liaise With support groups Within American Express to facilitate smooth implementation and billing
- Deepen existing commercial relationships and develop day to day level and senior level contacts at accounts
- Leverage Amex global capabilities to stimulate spending, drive increased share of wallet and enable increase in premium DR
- Enhance premium value delivery to the accounts to minimize MDR erosion and enable “value recapture”
- Ensure the full business opportunity of HQ accounts is maximized within India Business
- Monitor changes in the market associated to the industry of the accounts and alliances
Critical Factors to Success:
- Business Outcomes: Grow charge volume/discounted business volume and enhance share of wallet
- Drive account retention & account revenues with key customers/ partners
- Enhance engagement with key customers/partners through account reviews, partnership plans.
Leadership Outcomes:
- Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
- Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
- Demonstrate learning agility, make decisions quickly and with the highest level of integrity
- Lead with a digital mindset and deliver the world’s best customer experiences every day
Experience Requirements
6-10 Years with- Sales background