This is an opportunity to work within the Ratings Technology UX team which defines the user experience for our platforms and analytical applications. You will have the opportunity to work with project teams to help design and build products that our customers use daily.

Responsibilities

• 10+ years of experience in the field of user experience design and interaction design/development.
• Bachelor’s degree in Human Computer Interaction or related field
• Experience in product design
• Experience working across departments to define, manage, and prioritize work.
• Excellent communication, presentation, and analytical skills.
• Experience designing large scale enterprise and workflow applications.
• Experience creating wireframes, visual mockups, graphics, and user workflows.
• Experience with user interface design patterns and standard UCD methodologies
• Collaborated with cross-functional teams to bring products to market.
• Experience with cross browser compatibility and performance
• Good understanding of Mobile and responsive design
• Passion for technology and design, and the drive to stay on top of industry trends and best practices.
• Knowledge and/or experience with following technologies are a plus: CSS, HTML, JavaScript, Angular, React.

• Conduct user experience research to understand customer needs, opportunities, and pain points.
• Define and execute a user experience strategy that aligns with the business and product goals.
• Understand industry trends to drive product design and innovation.
• Collaborate closely with business and product stakeholders to understand their requirements, priorities, and constraints.
• Serve as a bridge between the UX team and other departments, ensuring effective communication and alignment.
• Develop and communicate a clear product vision for the new experience tailored to analysts.
• Create and manage a product roadmap that reflects the user experience strategy.
• Lead user research efforts, including surveys, interviews, and usability testing, to gather insights and validate design decisions.
• Develop mockups, user flows, wireframes, prototypes, and user interfaces that provide an intuitive and efficient experience for analysts.
• Establish and promote design guidelines, best practices and standards.
• Gather and review UX focused metrics and provide recommendations based on those metrics.