Job Description
As part of a multidisciplinary team, your responsibilities include working closely and collaborating with multiple disciplines, bringing a customer driven perspective that is founded in data to the design process. The person in this role will contribute hands-on work. Our diverse team works collaboratively to create products and ideas that empower us to move fast to build seamless and delightful experiences for billions of customers worldwide. Join us!
Responsibilities
We’d love to talk to you if you want to:
- Define crisp product design direction for your areas.
- Work proactively through the ambiguity of new product definition, the application of new and emerging technologies and ensure the resulting experiences are human, beautifully crafted and delightful to customers.
- Provide senior level thought leadership in design areas including concepting and prototyping, interaction, working with research, information architecture and navigation, structured content, visual systems, and content patterns.
- Lead by example with clean, focused, and inspiring work, designing through all phases of the product cycle.
- Conceptualize and design original ideas that bring simplicity and ease of use to complex design issues.
- Collaborate with partners in design, research, product management, marketing and engineering teams around the company and globe, leveraging partnerships for diverse perspective on our products.
- Contribute to broaden design team creative processes, team building, and our strong cultural values around diversity, inclusion, transparency, and growth mindset.
- Drive for excellence while never losing sight of the human side of the equation and what it means to be a great leader and partner.
Qualifications
- 10+ years’ experience of product design with a minimum of 6 years’ experience with online services. All candidates must send a portfolio or work samples along with their inquiries. Please indicate your specific roles and contributions for each project submitted as part of the portfolio.
- Strong command of all aspects and levels of interaction/UX design from information architecture to systems and workflows to micro-interactions.
- Strong collaboration abilities. Proven ability to drive, inspire, grow and nurture partnerships.
- User-centric approach to design and an understanding of how to apply user research data.
- Ability to create, prototype and present design stories that articulate the desired user experience to the project team and stakeholders and influence product direction and decisions.
- Excellent verbal/ written communication and presentation skills. Storyteller extraordinaire. Strong presentation skills that convince diverse audiences to act.
- Passion for design and ability to effectively share your point of view and expertise with project team members.
- Active thought leadership in user experience issues and trends, experience with accessible and inclusive design.
- Proficient with current design software. Willingness to adopt new tools and workflows. (We mainly use Figma in case you were wondering, but it’s easy to learn if you don’t already know it!)
- A working understanding of web technologies and experience with agile engineering methods is essential.
- Bachelor's / master’s degree in product design, HCI, interaction design, industrial design, communication design, architecture, or equivalent experience