Job Description
With more than 4,000 salesforce professionals across 30 countries, Deloitte brings unmatched capabilities and insights for business transformation built around the salesforce technology platform .
Work you’ll do
- Practitioners will integrate and learn from talented colleagues who have focused around core domains that we may not have had visibility into.
- Our move towards integrated solutions demands that everyone adopt a growth mindset and invest in expanding their understanding of what we bring to the marketplace.
- Practitioners will be able to develop skills in a Portfolio that represents the unification of the some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for their career development.
The Team
The Customer & Marketing Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients.
We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each and every day directly impacts who we are as customers. We are able to deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves.
Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.
Professionals will serve our clients through the following types of work:
- Digital Customer | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
- Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video
- Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models
- Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption
- DigitalMix | an integrated set of platforms to enable business re-platforming
Qualifications And Experience
Required:
- A minimum of 3 to 5 years of consulting/ industry experience
- Professional Qualification- B.E/B.Tech/MCA/MSC/MS
- Understand functional requirements and be able to develop technical solutions in Salesforce
- 2 years of Salesforce.com experience
- Designs using standard patterns. Should also be able to communicate this effectively to the team.
- Should have very good technical and problem solving skills
- Analyse and identify gaps in functional/business requirements and should be able to effectively communicate this to both Business and Functional analysts
- Should be able to assess the impact on technical designs caused by changes in functional requirements
- Should be able to perform independent code reviews and execute unit tests on modules developed