Job Description
- Skills & Qualifications: *
- Diploma, Associates Degree or equivalent
- 2-3 years HR Administrative experience
- Excellent communication skills, including the ability to write clearly and succinctly in a variety of communication settings and styles
- Strong customer service experience orientation
- Ability to troubleshoot and respond to employee inquiries by telephone or email
- Strong attention to detail and ability to maintain accuracy in a fast-paced environment
- Proficient in Microsoft Office
- Experience working in a multi-cultural HR Shared Solution Center preferred
- SAP or SuccessFactors HR Master Data Experience
- SharePoint knowledge or HR Intranet understanding
- Experience with Canadian and/or US HR data, business rules and legislative requirements
- Understanding of State/Province pay regulations
- Experience utilizing Case Resolution/tracking Systems
- Demonstrated self-motivation, analytical, problem solving skills and initiative to achieve desired outcomes
- Wants to progress in career and prioritizes professional development further within a HR team
- Ability to manage multiple pieces of work simultaneously with strong results and goal orientation
- Excellent interpersonal and communication skills; comfortable working with multiple functions and in a multi-tasking, deadline oriented, team environment
- Solution-oriented with demonstrated ability to collaborate and build strong relationships with key stakeholders, peers and team members
- Willingness to continuously improve the performance of both one’s self and the HRSC SSC through continuous learning and self-development
- Ability to be flexible in terms of working schedule, with a potential requirement to work overtime or weekends during peak activity periods
- Ability to work as part of a fast-paced, deadline orientated team within an open plan corporate office environment
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
Actalent is an equal opportunity employer.