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Business Analyst
Job Overview
Location
Hyderabad, Telangana
Job Type
Full Time
Date Posted
11 months ago
Additional Details
Job ID
19594
Job Views
158
Job Description
- Customer requirements gathering and engagement
- Interface and coordinate with client engagement partners tounderstand the RFP/ RFI requirements
- Detail out scope documents, functional & non-functionalrequirements, features etc ensuring all stated and unstated customerneeds are captured
- Construct workflow charts and diagrams, studying systemcapabilities, writing specification after thorough research and analysisof customer requirements
- Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate andtimely response to RFP/RFIs
- Understand and communicate the financial and operational impactof any changes
- Periodic cadence with customers to seek clarifications andfeedback wrt solution proposed for a particular RFP/ RFI and accordinglyinstructing delivery team to make changes in the design
- Empower the customers through demonstration and presentation ofthe proposed solution/ prototype
- Maintain relationships with customers to optimize businessintegration and lead generation
- Ensure ongoing reviews and feedback from customers to improveand deliver better value (services/ products) to the customers
- Engage with delivery team to ensure right solution isproposed to the customer
- Periodic cadence with delivery team to:
- Provide them with customer feedback/ inputs on the proposed solution
- Review the test cases to check 100% coverage of customerrequirements
- Conduct root cause analysis to understand the proposed solution/demo/ prototype before sharing it with the customer
- Deploy and facilitate new change requests to cater to customer needsand requirements
- Support QA team with periodic testing to ensure solutions meet theneeds of businesses by giving timely inputs/feedback
- Conduct Integration Testing and User Acceptance demo’s testingto validate implemented solutions and ensure 100% success rate
- Use data modelling practices to analyze the findings and design,develop improvements and changes
- Ensure 100% utilization by studying systems capabilities andunderstanding business specifications
- Stitch the entire response/ solution proposed to the RFP/ RFI beforeits presented to the customer
- Support Project Manager/ Delivery Team in delivering thesolution to the customer
- Define and plan project milestones, phases and different elementsinvolved in the project along with the principal consultant
- Drive and challenge the presumptions of delivery teams on how willthey successfully execute their plans
- Ensure Customer Satisfaction through quality deliverable on time
- Build domain expertise and contribute to knowledgerepository
- Engage and interact with other BA’s to share expertise andincrease domain knowledge across the vertical
- Write whitepapers/ research papers, point of views and share withthe consulting community at large
- Identify and create used cases for a different project/ account thatcan be brought at Wipro level for business enhancements
- Conduct market research for content and development to providelatest inputs into the projects thereby ensuring customer delight
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