Skill Set :

1. Exposure to DevOps/SRE concepts like CI/CD, automation, containerization (Docker), and orchestration (Kubernetes) is a plus.
2. Experience in developing or maintaining multi-tier applications
3. Experience with IT system administration or technical support roles, especially in cloud environments, is a plus.
4. Knowledge of IT networking fundamentals and security principles is a plus
5. Bachelor’s degree in Computer Science, Information Technology, or a related technical field, or equivalent work experience.

Job Description :

• Gain and maintain deep technical understanding of the FlexPLM application as well as various aspects of its Cloud Deployment Troubleshoot/Investigate various aspects of the application stack (UI/Application/DB/Infra/Network) individually or as part of team to identify root cause and ensure resolution.
• Develop technical best practices for issues Join calls with other team members and customers to troubleshoot issues, when required.
• Best practices in knowledge management
• Work with integrity, independence and diligence to ensure timely resolution