We are inviting applications for the role of Process Associate, Insurance Claims
Responsibilities
• Responsible to understand and comprehend, good customer service attitude to clearly articulate the resolution.
• Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis
• Responsible to demonstrate and cultivate customer focus, teamwork, accountability, initiative and innovation.
• Required to demonstrate a high level of personal integrity and investigation / negotiation skills
• Responsible to demonstrate a high level of self-motivation, energy and flexibility
• Responsible for handling claims/queries
• Working knowledge of claims or settlements & claims processing.
• Candidate should be comfortable with 24*7 shift timings.
Qualifications we seek in you
Minimum qualifications
• B.com/ BBA/BA/ BSC (Any Non – Tech Graduate)
• Freshers are eligible
Preferred qualifications
• Good knowledge of using Excel, MS Access Database
• Proficient in English language- both written and oral
• Insurance client experience will be an added advantage
Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.