Key job responsibilities
- Drive the execution of all processes in the tool convergence lifecycle, including discovery, planning, requirements and roadmap development, onboarding and change management.
- Create a change management strategy and plan to support the adoption of key changes required through change execution and transition periods.
- Work with the internal teams of BPI to manage prioritization, execution and monitoring of project activities
- Partner with the Program/Product Managers in handling data related to PC metrics, analyzing data and developing strategies/proposals that impact the customer experience
- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.
- Partner with the technology teams to groom, prioritize (through business impact) and execute the application roadmap, while managing the backlog
- Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.
- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
- Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.
- Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.
- Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.
- Generating complex queries to dive deep on process issues

A day in the life
•Working with internal stakeholders to establish data structure and a dashboard that can be used by the business.
• Will manage PC metric dashboard and collaborate with program managers to provide WBR/CMR/MBR deep dive data cuts.
• Should build mechanisms and procedures to enable timely data deep dives to update to our stakeholders of WW pricing on HDTs/PR FAQs
• Will build and report out productivity and other metrics to track and report program defects.

BASIC QUALIFICATIONS

- 6+ years of tax, finance or a related analytical field experience
- 4+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience with Excel
- 6+ years of applying key Business performance indicators (KPIs) to analyses experience
- 6+ years of building financial and operational reports/data sets that inform business decision-making experience
- 6+ years of creating process improvements with automation and analysis experience
- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Experience making business recommendations and influencing stakeholders
- Experience with QuickSight dashboard and visual creation

PREFERRED QUALIFICATIONS

- MBA
- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience
- Knowledge of SQL/ETL
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos)
- Fluency in a modeling language such as Python or R
- Experience with one or more of the statistical modeling languages/toolboxes