Minimum Qualifications:

• Bachelor's degree and 2+ years of Support Engineering or related work experience.

OR

Associate's degree and 3+ years of Support Engineering or related work experience.

OR

High School Diploma or equivalent and 4+ years of Support Engineering or related work experience.

*Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.

Preferred Qualifications:

•    Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field.

•    Certification in Electronics or related area.

•    Military experience or training in electronics field (Rank E5+ 2 years).

•    4+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging.

•    4+ years of experience in a lab environment.

•    2+ years in a leadership role with or without direct reports.

•    2+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).

Principal Duties and Responsibilities:

•    Provides organizational or development support from initial concept through completion phases of the project with minimal supervision. 
•    Provides support for engineers and recommendations on design approaches, layout, and parameters for large projects with minimal guidance.
•    Installs, upgrades, configures, and helps operate company products and/or components based on specifications, tolerances and reliability. Monitors product performance, analyzes moderately complex failures or malfunctions, and suggests corrective action. 
•    Gathers, integrates, and interprets data and information from various sources and stakeholders to understand moderately complex specifications and develop solutions.
•    Manages and/or executes on own project priorities, deadlines, and deliverables for small to mid-sized projects.
•    Collaborates with individuals inside and outside of own function to integrate projects and/or ensure changes work with other components of a specific project.

Level of Responsibility: 

•    Works independently with minimal supervision.
•    Decision-making may affect work beyond immediate work group.
•    Requires verbal and written communication skills to convey complex information. May require basic negotiation, influence, tact, etc.
•    Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions).
•    Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively.