Key Roles and Responsibilities:

• Undertakes regular reviews to ensure data integrity, testing of system changes, report writing and analyse data flows. Conduct system administration checks to ensure that systems are operating smoothly.
• Extract and collate data and write and maintain reports utilising appropriate reporting tools.
• Proactively support for HR platforms such as Workday, SuccessFactors and Phenom People, including researching and resolving problems, unexpected results or process flaws, performing scheduled activities, recommending solutions or alternate methods to meet requirements.
• Provide support on additional more complex platforms.
• Participate in Workday, SuccessFactors and Phenom People major release review and integration testing by identifying impact/enhancement opportunities associated with a new release features/functionality and supporting users throughout the process.
• Maintain, improve and update HRIS procedures, user documentation and system updates. Capture and document requirements for Workday, SuccessFactors and Phenom People enhancements and fixes. Support the maintenance of HR platforms as technical expert applying best practices.
• Manage HR data and digital projects, ensuring timely delivery and adherence to project timelines.
• Champion the adoption of HR processes and systems by spearheading proof-of-concept (POC) projects and supporting the development of practical use cases.
• Provide training and support to HR team members on data analytics tools and digital solutions, ensuring a skilled and capable HR workforce
• Stay abreast of the latest HR technology trends, data analytics methodologies, and digital advancements. Drive innovation within the HR function and continuously seek opportunities to optimize processes and enhance employee experiences.

Knowledge, Skills and Attributes:

• Strong understanding of HR data management principles, data sources, data architecture, and data quality management.
• Strong knowledge of data analytics concepts, including data manipulation, data visualization, and basic statistical analysis.
• Strong Understanding of data governance principles, data privacy regulations, and compliance with data protection laws.
• Familiarity with HR technology systems commonly used in HR functions, such as HRIS and digital HR tools. Knowledge on back-end configuration beneficial but not essential
• Expertise of emerging digital trends in HR, such as AI-driven HR applications, employee experience platforms, and HR automation.
• Ability to use data analysis using tools such as Excel, SQL, or data analytics platforms to derive valuable insights from HR data.
• Meticulous attention to detail to ensure accuracy and reliability of HR data analysis and reporting.
• Strong skills in creating informative and visually appealing data visualizations and HR data dashboards.
• Effective problem-solving skills to identify data discrepancies and address data-related issues.
• Proven ability to take ownership of small projects from initial planning to successful execution and delivery, leveraging Lean Six Sigma methodologies and a CMP certification to optimize processes, drive continuous improvement, and ensure efficient project outcomes.
• Excellent communication skills to convey HR data insights and digital strategies to team members and stakeholders.
• A basic understanding of Machine Learning (ML) applications in HR, such as talent acquisition and employee engagement, is beneficial, with experience applying ML techniques to HR processes (e.g., resume screening, predicting employee turnover) a plus.
• Some experience in coding and software development methodologies is beneficial.
• Ability to adapt to changing HR data and digital requirements and a willingness to learn and grow in the role.
• Demonstrates high ethical standards and integrity in handling sensitive HR data.
• Resourceful and proactive in resolving system, process and data-related challenges and finding solutions.
• Collaborative and able to work effectively as part of a team in a fast-paced environment and across multiple time zones.
• Excellent interpersonal skills, and the ability to work effectively and collaborate with a wide range of internal and external colleagues.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or related
• A Workday Success Factors certification is advantageous.
• Lean Six Sigma Black Belt Certification
• Certified Maintenance & Reliability Professional (CMP)

Required Experience:

• Advanced experience with HRIS platforms, large databases and effectively analysing and synthesising large amounts of complex data into relevant insights
• Demonstrated experience in supporting talent analytics and digital HR projects, as well as ensuring data governance and compliance, with the ability to collaborate with cross-functional teams to deliver digital HR transformation.
• This role requires a professional with a strong understanding of M&A processes and a proven ability to lead complex cross-functional teams through successful mergers and acquisitions.
• Lean Six Sigma Black Belt Certification and a strong understanding of maintenance and reliability best practices (e.g., CMP certification).