Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 7 years of experience in operations or business management, and vendor management.
• 7 years of experience using analytics or applying project management tools to address business issues (e.g., Data Analytics, GoogleSQL, Scripts/Workflows, Data Modeling, Google Portfolio).
• Experience in consulting or developing and communicating strategy at executive level using a fact/data based approach.

Preferred qualifications:

• Experience in program management on cross-functional projects.
• Experience in dealing with ambiguity, achieving results in a fast-paced environment and continually adapting to changing business needs.
• Excellent communication skills, and ability to communicate effectively with multiple levels including executive leadership team, peers, and managers.
• Excellent problem-solving and analytical skills, including modeling and presentation skills.

Responsibilities

• Be accountable for flawless operations and managing overall vendor performance across workflows.
• Develop and maintain the overall regional workflow strategy, Identify and mitigate risk from a delivery standpoint and ensure compliance with all internal policies and procedures.
• Partner effectively with cross-functional teams locally and globally to drive continuous improvement at scale; lead and deliver regular business reviews with key stakeholders and vendor relationship management activities.
• Structure/execute operational and strategic initiatives for YouTube Trust & Safety Vendor Operations by developing plans, gathering/synthesizing relevant data, leading analyses and developing compelling, insightful recommendations.
• Identify and program manage strategic projects proactively to solve for challenging business issues by working with stakeholders, managing communications, and overseeing milestones and timelines.