Responsibilities of the Candidate:

• Develop tools and automation for diagnostics and debugging, streamlining processes and enhancing support efficiency.
• Apply subject matter expertise in Google's AI-driven ad products, with a focus on Performance Max, by understanding intricate functionalities to provide guidance and troubleshooting effectively.
  
• Utilize data analytics to identify recurring issues and their root causes, driving operational enhancements and improving product adoption among key clients.
• Work closely with Product and Engineering teams, providing crucial feedback to refine features, improve user experience, and address customer pain points.
• Develop and implement automation tools for diagnostics and debugging, streamlining processes and enhancing support efficiency, leading to faster resolution times.

Requirements:

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• Experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting.
• Experience with Data/SQL and web technologies.
• Experience project managing and delivering technical solutions
• Ability to work flexible non-standard working hours in line with customer requirements.