Job Responsibilities: - Follow a tech SOP for completing a project/on boarding tasks.
- Write codes accomplishing some small task or rectifying some issue happening in a service.
- Understand and debug minor issues occurring in a service when a TT comes/ PE raised.
- Prod deployment and sanity.
- Reassign the TTs to the write teams following the SOP.
- Write scripts for automations to fix commonly occurring issues.
- Understand and work on AWS services like Lambda, SQS, DDB.

BASIC QUALIFICATIONS

- 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience scripting in modern program languages
- A degree in Computer Science or at least one year relevant experience in a large-scale online technical operations environment.
- Good communication skills.
- Strong in any one scripting language
- Basic understanding of data structures and algorithms.
- Excellent written and verbal communication skills to facilitate efficient and effective interaction with peers and customers
- Effective organisational skills to maintain a consistently high standard of operations in a busy environment
- Confidence to initiate, drive and manage conference calls involving multiple stakeholders
- Excellent troubleshooting and documentation skills

PREFERRED QUALIFICATIONS

- Basic Linux/Unix command knowledge.
- Good communication skills.
- Basic AWS knowledge. (Preferred not necessary)
- Instances in previous job experience of tech related work, ownership and going ahead than their assigned work to solve some issues.
- Strong knowledge of the computer science fundamentals and good understanding of distributed software systems.
- Exposure to server-less cloud computing is a strong plus.
- Experience with technical support, incident response and incident management.
- Able to automate select systems administration tasks through creation and maintenance of scripts and tools
- Exposure to Test Driven Development, CI/CD process to achieve zero touch deployments.