Responsibilities

- Your responsibilities include:

Job duties are varied and complex, needing independent judgment and include but are not limited to:

Provide 1st level of support on the Sales end to end processes.

Solve and resolve simple to complex queries.

Participate in testing of new applications.

Meet GSCO Support KPIs and targets.

This is a work from office role with 24/7 shifts

• Undertake admin responsibilities as required.
• Keep current on new releases and enhancements.

Required Skills/Experience

What You’ll Bring

Required Experience, Skills and Qualifications

Good communication, interpersonal, and analytical skills.

Ability and desire to provide excellent customer-service to internal customers.

Ability to work independently and in a dynamic environment.

Excellent English skills both written and verbal.

Strong problem-solving skills.

Flexibility to working in shifts.

Proactive, great teammate.

Positive and “Can Do” Attitude.

Results orientated.

Good PC skills, esp. in Word/Excel.

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. 

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.