Responsibilities

• Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
• Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies.
• Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.
• Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business.
• Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
• Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.
• Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations
  
  
  

Qualifications

• 12-15 years experience in working in BFSI industry, driving digital transformation, cloud solution adoption, or other relevant work experience (e.g., consulting, technology)
  • OR Bachelor's Degree in Business, Technology, or related field AND 12+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
  • OR Master's Degree in Business Administration AND 10+ years experience working in Financial Services, driving digital transformation, or other relevant work experience (e.g., consulting, technology)
  • OR equivalent experience