Job Description
Select Activities that CAMs Deliver
- Lead global and US team integration and account talent experience
- Plan and execute all hands meetings
- Enhance team connectivity around client account priorities
- Design and execute account talent initiatives (well-being, DEI, etc.)
- Manage and oversee relationship plans
- Identify, plan, coordinate and deliver client events and experiences
- Support CPE events
- Manage Client Service Assessment / Service Quality
- Source and curate Deloitte insights, executive programming, and assets for client executives
- Create client meeting placemats / decks
- Track value-added activities and create regular reports for leadership and clients around value delivered
- Audit Committee materials
- Oversee on/offboarding process and CI program
The team
Client Account Management (CAM) professionals translate account strategy into reality by navigating the firm, curating, and delivering the best of Deloitte for the client, and leading core account operations, thereby positioning our A&A professionals to enhance overall quality and consistency. CAM professionals help drive internal account operations, to allow audit professionals focus on driving value for our clients.
Qualification And Experience
Required:
- 3-6 years of professional experience in accounting, professional services, account management, project management, marketing, or business development field
Skills
- Proficient in Microsoft Office suite
- Understanding of client service, marketing in a professional services firm
- Accounting background or understanding
- Basic understanding of company financials
- Ability to work virtually and multitask
- Good reasoning and problem-solving skills
- Experience working in a fast-paced, team environment
- Excellent verbal and written communication skills