Job Description
Your Role and Responsibilities
As a Process Analyst – Learning Administration, you are responsible for the creation and administration of Learning modules. You should be flexible to work in shifts.
Your Primary Responsibilities Include
- Creating courses/classes via the Learning Administration System.
- Enrolling learners in classes.
Required Technical and Professional Expertise
- Graduate/Postgraduate (MBA HR is preferred) with 1-2 years of experience in handling Learning Administration at an International IT/ITES Company.
- Proactively anticipates potential issues, adjusts priorities to meet evolving customer needs, and follows up with key customers on resolution and action plans.
- Ability to communicate and resolve difficult issues at all levels within the organization.
- Ability to troubleshoot and implement changes in the processes.
Preferred Technical And Professional Expertise
- Proficient in MS Office applications.
- Excellent communication skills in English both oral and written.
- Self-directed and ambitious achiever, meeting targets effectively.