Job Description
Minimum Qualifications
OR
Associate's degree and 2+ years of Support Engineering or related work experience.
OR
High School Diploma or equivalent and 3+ years of Support Engineering or related work experience.
Preferred Qualifications
- Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field.
- Certification in Electronics or related area.
- Military experience or training in electronics field (Rank E5+ 1 year).
- 3+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging.
- 3+ years of experience in a lab environment.
- 1+ year in a leadership role with or without direct reports.
Principal Duties And Responsibilities
- Performs organizational or low-level development and process and/or product test support tasks. Executes modifications and revisions of electronic parts, software, system, components or circuitry with some supervision.
- Provides layout and design support for engineers and recommendations for midsized projects with some guidance.
- Installs, upgrades, configures, and helps operate company products and/or components based on specifications, tolerances and reliability. Monitors product performance and analyzes moderately complex failures or malfunctions.
- Gathers and integrates data and information from stakeholders to understand simple specifications and develop basic solutions.
Level Of Responsibility
- Works independently with minimal supervision.
- Decision-making affects direct area of work and/or work group.
- Requires verbal and written communication skills to convey complex information. May require basic negotiation, influence, tact, etc.