Job Description
Mandatory Skillsets And Experience
- Collaborate with the client and Cognizant Tech & Design teams to ideate new experiences & features, elaborate features into epics and stories, document functional and non-functional requirements.
- Participate in product discovery phase and provide insights & enhancements that would benefit the end customer.
- Take complete ownership of the product and monitor the product performance through relevant metrices.
- Exposure in creating business requirement document / functional requirement document.
- Experience in creating workflows, user stories and driving sprint grooming sessions.
- Experience working on large deals and business pursuits.
- Ability to effectively perform both in a team and as an individual
- Should be proactive and self-starter with ability to prioritize tasks vs time.
- Strong customer orientation and excellent research and problem-solving skills with a focus attention to detail. Should have played client facing roles in previous projects.
Domain Skills
- Experience in consulting-oriented roles in telecom industry, business/strategy, process or technology areas
- Good understanding of key telecom business processes such as Order to activate, Lead to Quote, Quote to Order, provisioning, billing etc. (along with eToM business frameworks understanding)
- Exposure to the BSS / OSS of the communication providers
- Independently working and coordinating with the key stakeholders involved in the telecom processes.
- Working knowledge in the telecom products
- CRM
- Billing
- Provisioning
- Ordering
- Understanding the telecom networks and concepts of SDN will be an advantage.
- eTOM certifications and training are desirable.
Desirable Skills
- Exposure and understanding of key digital battlegrounds such as IoT, Edge, Analytics and Cloud.
- Experience in using AGILE/ SCRUM principles and techniques
- PMP / CBAP / CSPO / CSM certifications are desirable.
- Exposure on Digital tools and platforms in Infra and application space
- Working knowledge in project management tools like JIRA, Confluence
- Working knowledge in workflow modelers