Responsibilities

• Execute daily operational tasks with precision and efficiency.
• Utilize MS Excel to analyze and interpret data for reporting purposes.
• Ensure data accuracy and integrity in all reports and documentation.
• Collaborate with team members to streamline processes and improve efficiency.
• Provide support in the preparation of monthly and quarterly performance reports.
• Assist in the development and implementation of process improvements.
• Monitor and track key performance indicators to ensure targets are met.
• Respond to internal and external inquiries in a timely and professional manner.
• Maintain up-to-date knowledge of industry trends and best practices.
• Support the team in managing consumer lending cards and payments processes.
• Contribute to the development of training materials and documentation.
• Participate in team meetings and provide insights based on data analysis.

Qualifications

• Possess strong technical skills in MS Excel.
• Have experience in Consumer Lending Cards & Payments is a plus.
• Demonstrate excellent analytical and problem-solving skills.
• Exhibit strong attention to detail and accuracy.
• Show ability to work collaboratively in a team environment.
• Display effective communication skills both written and verbal.
• Have a proactive approach to identifying and addressing issues.
• Show capability to manage multiple tasks and meet deadlines.
• Demonstrate knowledge of industry trends and best practices.
• Possess a minimum of 1 to 2 years of relevant experience.
• Exhibit a strong commitment to continuous improvement.
• Show ability to adapt to a hybrid work model.
• Demonstrate a strong understanding of compliance and regulatory requirements.