Job Description
As the Assistant Marcom Manager, you will be responsible for performing the following tasks to the highest standards:
- Be familiar with hotel product knowledge and related activities.
- Responsible for the publicity and promotion of all products of the hotel, including but not limited to rooms, catering, banquets, etc.
- Assist relevant departments to achieve revenue targets and related tasks set by the hotel.
- Develop and implement the hotel's advertising and external advertising budgets.
- Coordinate and implement communication plans for hotel activities and promotions (sales, catering, etc.) with all operating departments of the hotel.
- Ensure that the hotel maintains a good image and corresponding flow on the mainstream platform in the main source area.
- Establish good relations with the media (publications, broadcasts, etc.) and implement hotel marketing campaigns.
- Fully monitor all printed products of the hotel to ensure consistency with group guidelines.
- Maintain and ensure that the hotel homepage, official Weibo and other online and social media platforms’ information is accurate and updated promptly.
- Real-time monitoring of guest comments on various network platforms and replying promptly.
- Plan and execute hotel public relation activities and achieve expected ROI.
- Design prints according to hotel standards and ensure print quality.
- Handle the daily relationship with the local government departments and associations to ensure that the hotel gets relevant information in a timely manner.
- Carry out any other reasonable duties and responsibilities as assigned.
What are we looking for?
An Assistant Marcom Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Hospitality: We are passionate about delivering exceptional Guest experiences.
- Integrity: We do the right thing all the time.
- Leadership: We are leaders in our industry and in our Communities.
- Teamwork: We are team players in everything we do.
- Ownership: We are owners of our actions and decisions.
- Now: We operate with a sense of urgency and discipline.
- At least 3 years working experience in the Marketing and Public Relations department of international brand hotels.
- Possess creative writing skills.
- Strong knowledge of advertising media planning and printing production.
- PC knowledge in Word, Excel, web, WeChat, Weibo and basic knowledge of desktop publishing systems.
- Organized, detail-oriented and good administrative skill.
- Good communication with local news media.
- Fluent in spoken and written Chinese and English to meet business needs.