Principal Duties and Responsibilities:

•    Focuses and completes work in a timely manner.
•    Understands basic features of the system.
•    Collects basic information (e.g., logs, requirements) and identifies common errors related to systems testing.
•    Collaborates with individuals inside own team to complete the team's work.
•    Conducts log analyses to identify where an issue has occurred.
•    Gathers, integrates, and interprets information from a variety of sources in order to troubleshoot issues.
•    Assists with verifying that proposed solutions to identified issues accurately address and correct the problem.
•    Detects bugs in the "system under test" and resolves issues using basic debugging approaches.
•    Adapts to minor changes and setbacks in order to manage pressure and meet deadlines.
•    Manages individual project priorities, deadlines, and deliverables with close supervision.
•    Communicates feedback about identified feature issues to software and systems teams.
•    Regularly discusses testing problems with manager and peers to maintain open communication.
•    Conducts basic field or lab tests as directed by tech leads.
•    Makes simple decisions as it pertains to basic feature issues associated with systems testing and follows up with tech lead if requirements are unclear/ambiguous.
•    Communicates with tech leads on a project in order to verify the accuracy as well as adequate running time.
•    Seeks opinions of others within own team about ways in which a problem can be addressed differently.
•    Writes functional tests for features to ensure functionality.

Level of Responsibility:

•    Working under close supervision.
•    Taking responsibility for own work and making decisions with limited impact; Impact of decisions is readily apparent; errors made typically only impact timeline (i.e., require additional time to correct).
•    Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area.
•    Completing most tasks with multiple steps which can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.
•    Exercising some creativity to troubleshoot technical problems or deal with novel circumstances.
•    Using deductive problem solving to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required. 

The responsibilities of this role do not include:
•    Financial accountability (e.g., does not involve budgeting responsibility).
•    Influence over key organizational decisions.
•    Role in strategic planning.