BASIC QUALIFICATIONS

- 5+ years of relevant work experience with complex server, storage or network server designs; working with interdisciplinary teams to execute product design from concept to production.
- 3+ years of advanced support experience managing customer escalations to quickly identify root cause and resolve issues in a large scale production environment (data center or similar).
- 3+ years of development experience in hardware/ firmware. Proven ability to debug PCIe, memory or storage subsystems.
- Demonstrated ability to engage technology developers in the industry to track and apply emerging technologies to innovative server designs Working with interdisciplinary teams to execute product design from concept to production spanning internal hardware, firmware and software teams as well as external design partners.
- Developing functional specifications, design verification plans, functional test procedures and operational repair plans.
- Demonstrated ability to physically test hardware through remote, or direct hands-on in lab or customer environments.
- Developing rigorous testing practices and design process flows.
- Strong customer focus and demonstrated ability to improve products on behalf of the customer.
- Ability to resolve complex issues in creative, efficient, and effective ways.
- Ability to obtain and analyze large data sets for trends.

PREFERRED QUALIFICATIONS

- Masters/PhD Degree with 10+ years of relevant experience to root cause hardware and firmware integration issues on complex server, storage or network server designs.
- Deep technical background with Memory, Storage, and PCIe debugging.
- Technical background in server design or architecture, specifically having lead the development of multiple complete servers.
- Experience implementing monitoring and alerting systems to quickly identify and categorize failures in production environments (through scripting, light coding).
- Leading cross functional teams through investigation and corrective actions on integrated system problems potentially spanning signal integrity, power, mechanical, thermal, material, firmware.
- BIOS/BMC/FW debugging