What You'll Do

• Manage and expand a book of business that consists of the highest value local restaurant groups in Arizona
• Collaborate with your accounts and unlock growth and expansion opportunities
• Educate the merchants on the value of in-app marketing, Ads, and other product offerings
• Improve merchant reliability and delivery order accuracy by troubleshooting store operations issues
• Maintain merchant retention and facilitate brand expansion
• Develop a strong Uber-first mentality to achieve both personal KPIs and business goals
• Collaborate cross-functionally with Operations, Sales, and Support to problem solve merchant difficulties
• Act as an ambassador of Uber Eats' mission, brand, and product

Basic Qualifications

• At least 3 years of experience in sales, operations, account management, or similar functions

Preferred Qualifications

• Experience with full responsibility to grow a book of business and hit specific monthly, quarterly and annual goals (quota)
• Experience dealing with integration/POS related issues
• Experience in quantitative data analysis, deep measurable insights, modeling, and sophisticated test plan
• Experience navigating the customer lifecycle including prospecting new contacts within an existing client organization
• Self-starter attitude and ability to thrive in a fast-paced, autonomous team environment
• Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
• Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets
• Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
• Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
• Effective internal and external communication
• Experience in SQL
• CRM experience (Salesforce experience a plus)
• Google Suite Experience is highly preferred